Recently I got a message on Twitter.
“For Christ sake Dave. Stop retweeting your book fan kudos. I follow you because I like your thinking. You pollute your stream.”
So, apparently I’m polluting my stream.
How am I doing that?
Well, every time someone says something nice about my book, I click retweet.
And by doing that I’m polluting my stream.
But what is this stream I’m polluting?
Well the stream seems to be the little messages I put up on twitter.
Apparently, added together they constitute a stream.
This person likes all the little messages, they form a pleasant stream.
But there are things he doesn’t like amongst these messages.
If I put little adverts for my book (retweets) in amongst the messages, these are the pollution.
But now I have a question.
Does this person work in advertising?
Does he understand what we do?
Does he understand how advertising works?
Real advertising.
Television, magazines, newspapers, posters, radio, Point of Sale, online.
We have ideas intended to get people’s attention.
If they’re good, people like to watch them.
They enjoy them and that makes them give us their attention.
Then, when we’ve got their attention, we slip in a sales message.
People don’t mind that.
They understand that’s how it works.
What we’re doing is selling.
But to do that properly we have to provide entertainment, something interesting.
We have to give them a reason to watch.
Otherwise they won’t watch.
The entertainment is there to do a job.
It’s there to make them pay attention to the sales message.
The job is the sales message.
The job is not the entertainment.
The entertainment is not the stream.
The sales message is not the pollution.
IMHO this is what’s wrong with our business at present.
The view that the entertainment is the sole job.
If we get the entertainment right sales will just follow automatically.
We won’t have to pollute the lovely little stream of entertainment with a nasty sales message.
Well that was never quite how I saw the job, or twitter.
What happened was that our agency needed a higher profile.
One way to do that was get people to visit our website.
So the consensus was, I should start writing a blog.
Hopefully that would get people to the website.
But not just for my own amusement, or free entertainment.
It had to do a job: to get the agency profile up.
Then I thought, we’re in advertising let’s advertise.
Twitter is a free medium, let’s use that.
If I write funny or interesting things on twitter, hopefully people will read them.
Then, when I’ve written a new blog, I’ll put in a plug for it.
So: Impact, Communication, Persuasion.
Just the way real advertising works.
I’ll write something interesting and/or entertaining and slip in a sales message.
That’s advertising, that’s what we do.
Are we supposed to be ashamed of that?
If so, why are we in advertising?
I always loved the way the best advertising contributed to people’s lives.
But it never pretended to be anything else but advertising.
The advertising doesn’t pollute the stream.
The advertising is the reason for the stream.
Without the advertising the stream wouldn’t exist.

Amen.
And you have made your RT activity kind of entertaining and funny, – “whats that you say you want more RT” was one that I saw that made be laugh.
Has the plan worked, re improving the profile of the agency?
Jim Powell - 21 May 2012 9:57 am
Hi Jim,
I’m assuming, in this case, advertising works off the retail model: awareness, footfall, conversion.
So advertising can do awareness, then footfall and conversion are down to other factors.
Dave Trott - 21 May 2012 10:35 am
Hallo, Dave. So true, what you said. Some days, it seems like the clients have taken over the agency.
Robin. - 21 May 2012 10:48 am
When I saw the positive reviews for your book in with your other tweets it reminded me of the tried and tested testimonial ads – you know the kind of this “9 out of 10 dentists use Colegate”, “80% of doctors smoke camels” etc.
And my initial thoughts weren’t of annoyance but of admiration – “Bloody hell, Trott is relentless, he sees an opportunity and he takes it.”
Lucas - 21 May 2012 2:05 pm
Makes sense to me Dave. I hope it works.
“You can lead a horse to water but a pencil has to be lead.” Groucho Marx
Never met an agency yet that didn’t think they had a profile problem, rarely the real problem though. Agencies market their socks off today.
Jim Powell - 21 May 2012 2:46 pm
Some day I hope the content providers grow up and figure out that the only sustainable revenue from digital books, movies and music is to embed ads in the content. Charging people for virtual content is undermining our new economy before it even gets off the ground.
Mark Gisleson - 21 May 2012 6:29 pm
I visit Amazon to buy things. I visit eBay to buy things. They advertise to me, based on previous purchases, and if I’m interested, I’ll check it out. Facebook tell me that people I’ve never met ‘like’ things I’m not interested in, and I can look at their party pics at the same time. Content but no selling. Surprised that the share price fell 11% yesterday?
Tom - 22 May 2012 6:52 am
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Blow hard, Dave + Enjoy your day.
Grilla Login - 22 May 2012 12:05 pm
Thanks Grilla, I’m touched.
Dave Trott - 22 May 2012 9:06 pm
What’s the problem Dave?
Ohhhh….
People think selling is a dirty word eh?
Okay here’s an initial start up.
Ready?
P&G
These people should get a life.
Tweet Twat Twoot Twok Post.
Who cares how the message is sent as long as it’s delivered.
It’s only the Twerps who dont understand that.
Kev - 24 May 2012 5:28 pm